How would you rate your overall service experience? How would you rate your overall service experience?ExcellentVery goodAverageBelow AveragePoor

How would you rate the honesty and sincerity of service personnel? How would you rate the honesty and sincerity of service personnel?ExcellentVery goodAverageBelow AveragePoor

Were you able to schedule a service appointment when wanted? Were you able to schedule a service appointment when wanted?ExcellentVery goodAverageBelow AveragePoor

Was all the work performed as requested? Was all the work performed as requested?ExcellentVery goodAverageBelow AveragePoor

How would you rate your overall service experience? How would you rate your overall service experience?ExcellentVery goodAverageBelow AveragePoor

How would you rate the quality of the work performed? How would you rate the quality of the work performed?ExcellentVery goodAverageBelow AveragePoor

Were recommendations on your system made? Were recommendations on your system made?ExcellentVery goodAverageBelow AveragePoor

Was the service performed explained completely? Was the service performed explained completely?ExcellentVery goodAverageBelow AveragePoor

Was the bill explained completely? Was the bill explained completely?ExcellentVery goodAverageBelow AveragePoor

Did the technician arrive during the window of time promised? Did the technician arrive during the window of time promised?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Was the technician dressed professionally and clean? Was the technician dressed professionally and clean?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Was the technician courteous and respectful? Was the technician courteous and respectful?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Did you feel safe with the technician? Did you feel safe with the technician?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Did the technician clean up before leaving? Did the technician clean up before leaving?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Was tech total cost of the repair reasonable? Was tech total cost of the repair reasonable?AgreeSlightly AgreeUndecidedSlightly DisagreeDisagree

Will you use our service again in the future? Will you use our service again in the future?Definitely WouldProbably WouldMaybeProbably Would NotWould Not

Would you recommend our service to a friend? Would you recommend our service to a friend?Definitely WouldProbably WouldMaybeProbably Would NotWould Not

Is our company sticker or magnet on your furnace? Is our company sticker or magnet on your furnace?YesNo

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